Personal Touch Tree Service
Frequently Asked Questions
Tree Service FAQs for Dallas and the Surrounding Areas
Got questions about your trees? You’re not alone. At Personal Touch Tree Service, our ISA Certified Arborists are here to provide clear answers about care, safety, and sustainability. Whether you’re worried about storm damage, thinking about pruning, or curious about mulch and firewood, this FAQ guide has you covered -
Call our team for support (214) 328-7213

See Our Team in Action
Explore our project gallery to watch Personal Touch Tree Service at work across Dallas and the surrounding areas. From precise tree trimming and safe removals to large-scale storm cleanups, our gallery highlights the skill, care, and dedication our team brings to every project.


Service Details
What is your service area?
Do you offer free estimates?
Yes. Every estimate comes directly from a Certified Arborist who evaluates your trees and provides a clear, honest plan of action.
Do you recycle tree by-products?
Absolutely. All materials are repurposed into free mulch and locally sourced firewood—never from harvested forests.
Are you insured?
Yes. Our crews are fully insured and trained to handle even the most technical jobs safely.
Do you provide emergency service?
Yes. We respond quickly after storms to remove hazardous limbs or trees, coordinate with insurance, and secure your property.
Pruning, Removal & Tree Health
How often should my trees be trimmed in Highland Park and Dallas?
Most trees benefit from pruning every 3–5 years, though fast growers or storm-prone species may need more frequent attention.
What’s included in professional pruning?
ISA-standard cuts remove deadwood, improve airflow, reduce end-weight, and enhance curb appeal without over-pruning.
When is tree removal necessary?
Removal is a last resort when a tree poses hazards—such as trunk cracks, cavities, or significant lean. Our arborists diagnose first, then recommend safe removal if needed.
Can I keep the mulch from my removed tree?
Yes. Chips can be left on-site or hauled away. We recommend spreading mulch 2–4 inches deep for the best results.
Storm Damage & Hazard Response
How quickly can you respond after a storm?
We provide rapid emergency response across Dallas and surrounding areas to clear dangerous limbs and debris.
What’s the risk of hiring “storm chasers”?
Uninsured crews often show up after storms. They can leave your property at risk and create liability issues. Always work with insured, certified arborists.
Can you coordinate with my insurance company?
Yes. Our team has years of experience helping homeowners document storm damage and work directly with insurers.
Do you offer cabling and bracing?
Yes. For weakened or split-prone trees, cabling provides structural support to extend life and improve safety.
Fertilization, Pests, and By-Products
Why are my trees stressed during droughts?
Urban trees face heat, soil compaction, and lack of water. Deep-root fertilization and mulching help reduce stress and improve resilience.
How do you treat pests and diseases?
We diagnose based on species and symptoms—whether chewing insects, fungal disease, or nutrient issues—and design a treatment plan to restore health.
What’s included in a tree consultation?
On-site evaluation of health, structure, soil, drainage, and root systems. You’ll get a specific management plan and budget options.
Do you sell firewood or cooking wood?
Yes. We offer urban-sourced oak, pecan, and other hardwoods by the log, stack, or cord. It’s recycled from local tree care—not forest harvesting.
Let’s Care for Your Trees Together
Protect and enhance your outdoor spaces with expert tree care from our ISA Certified Arborists. From trimming and removals to emergency storm cleanup, we’re here for Dallas and the surrounding areas.
Call now or fill out our consultation form